Sliding Puzzle - Support
Frequently Asked Questions
Q: How do I select a photo for my puzzle?
A: Tap any difficulty level button, then choose "Gallery" to select from your photos or "Camera" to take a new photo.
Q: How do I play the sliding puzzle?
A: Tap any tile adjacent to the empty space to slide it into the empty spot. Continue sliding tiles until you recreate the original image.
Q: What are the different difficulty levels?
A:
- Kids Mode (2x2): 4 tiles, perfect for beginners
- Easy (3x3): 9 tiles, a gentle challenge
- Medium (4x4): 16 tiles, getting serious
- Hard (5x5): 25 tiles, for puzzle masters
- Expert (6x6): 36 tiles, ultimate brain test
Q: Can I use any photo from my device?
A: Yes! You can use any photo from your gallery or take a new one with your camera. Photos are processed locally on your device and never uploaded anywhere.
Q: How does the tutorial work?
A: Select "Tutorial" from the main menu to get guided instructions on how to play. The tutorial shows you step-by-step how to move tiles and solve puzzles.
Q: Why am I seeing ads?
A: This is a free app supported by advertisements. Ads help us keep the app free for everyone to enjoy.
Q: Is my photo data safe?
A: Absolutely! All photos are processed locally on your device. We never upload, store, or share your photos. See our
Privacy Policy for more details.
Q: The app is not working properly. What should I do?
A: Try these steps:
- Close and restart the app
- Restart your device
- Make sure you have the latest version of the app
- If problems persist, contact us at support@igualar.net
Q: Can I request new features?
A: Yes! We love hearing from users. Send your feature requests to support@igualar.net and we'll consider them for future updates.
Technical Requirements
- iOS: Requires iOS 15.6 or later
- Storage: Minimal storage required
- Permissions: Camera and Photo Library access (optional, only when you choose to use photos)
Still Need Help?
If you can't find the answer to your question above, please contact us:
- Email: support@igualar.net
- Subject Line: Include "Sliding Puzzle Support" for faster response
- Include: Your device model, iOS version, and description of the issue
We're here to help make your puzzle experience as enjoyable as possible!